1. What certification do you have?
Our main market is North America, our products through most of UL, ETL, CE, CQC, DLC, suppliers have passed the ISO 9001 quality system authentication, all products are100% qualified factory test.
2. Are special orders possible, and you produce customer size ?
Special orders possible, but only for large volumes order . Minimum order size will vary depending on size , shape. Contact us with your specifications for more detailed information.
3. What about the warranty? What if the LED lights go wrong?
We have 3-5 years of warranty for all the products for sale.Should you meet any problem, please contact us directly. We will try our best to solve it.
4. Are all of the items you produce shown on your website ?
Most , but not all of our products shown on our website. We are keeping research new products for our customers.
5. Do you have a catalog of all your product ?
Yes , we have catalog but not all of our product on it . You can visit our websit for more product information.
6. How much is delivery?
Delivery costs are calculated on your total order, and the area we are delivering to. For more detailed information on delivery costs please contact us.
7. What if my products arrives damaged?
We take great care in packaging our products to a high standard to ensure their safe arrival. In the unlikely event of a products arriving damaged we will arrange for a free collection and replacement as soon as possible.